3 Reasons Why Companies Consider Outsourcing IT

You come to work with all systems operational: patients are being checked in. Nurses are filling out charts. Doctors are prescribing medicine. Everything in your hospital is working exactly how it should.

In an instant, that changes. Your system is down, and now patients can’t get checked in, nurses can’t access records and crucial information that might save a life, can’t be accessed.

Can you afford that?

Technology unites us all. From banks to hospitals, we’re living in a period where technology is not only evolving but so is the experience you need to maintain your daily technology operations and innovate. Where technology gains in efficiency and security, so to do the ways in which hackers and malicious cyberattackers decide to threaten it.

In the last 3 years alone, over 11.7 billion records were lost or stolen by hackers in the United States, according to an IBM Study, in 2019. And when data breaches happen, targets feel the burden for years.

Why do companies look to outsource their information technology needs?

With threats increasing and technology advancing, companies are looking to their internal teams to help protect them from high-level attacks and to secure their confidential information, on top of staying operational for day-to-day business. But when you are a small to mid-sized company, those resources might not exist or have the capacity to truly protect your environment.

Below are some of the top 3 reasons we see companies turning to outsourced managed I.T.

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Topics: Security, IT, Managed IT Services, Cybersecurity, Multi-Factor Authentication, anti-virus

Multi-Factor Authentication - What It Is & Why It Matters

We’ve talked a lot about the importance of changing your password and making sure you choose passwords that aren’t easily guessed. And while you should always beef up your password game, no matter how strong a password is, there’s still potential for attackers to gain access through a phishing scheme or an email interception.

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Topics: Security, IT, Managed IT Services, Cybersecurity, Multi-Factor Authentication, anti-virus

IT Asset Management: What It Is & Why It’s Important

It’s likely your company depends on several pieces of technology to consistently deliver a seamless product or service to your customers. When you consider that, protecting your technology assets and the IT environment that supports them for day-to-day business is a crucial aspect of your overall business strategy. 

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

Tools To Get The Most Out Of Office 365

Cloud services have modernized the way company's work and allow for collaboration in any place, with any device. At Five Nines, we’re big fans of Office 365 applications, but there are so many features of the platform, that it can get confusing to understand which ones you should use, and how they integrate. Let’s break down some of our favorite applications and how you could leverage to improve your workplace communication and collaboration.

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

How To Prepare Your Team For A Cyber Attack: KnowBe4

As we close out the end of the year and look ahead, it’s important to keep cybersecurity top of mind in 2020. As a business, taking the time to educate your team about cybersecurity can help create a security-conscious company culture, where people are not only aware of the risks, but they’re also able to spot them before they unknowingly create a costly mistake for the company.

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

You Can’t Depend on Anti-Virus To Stay Secure. Here’s Why

As technology continues to change, the number of ways your company can be targeted in a malware attack grows. At Five Nines, we put a major emphasis on educating our clients about what potential attacks could do to their operational systems, while also preparing their network to fight these attacks and keep systems secure as the designated IT services provider. While we do install anti-virus software for our clients, it’s only one tool in our belt, given that additional layers of security are needed now that hackers are more sophisticated. Before we get into why you can’t solely depend on anti-virus to stay secure, let’s define terms that are crucial to understand when we’re talking about anti-virus software and security. 

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

Cyber-Insurance:How It Can Save You Long-Term

It's likely you have insurance plans for all of the unforeseen circumstances in life: apartment fires, cell phone accidents and even getting sick. You may think of these plans as no-brainers, but have you considered whether you need the same insurance for your cybersecurity? 

According to a recent study completed by IBM in 2019, it’s estimated a data breach on average can cost a business roughly 3.9 million dollars. That number is still hard to pinpoint, given that many major companies may not report breaches due to PR concerns. Costs may vary for every business, but cyber-related security breaches are affecting organizations all over the world, large and small. 

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Topics: Security, IT, Managed IT Services, Cybersecurity

The Difference Between Backups and Disaster Recovery — And How To Plan For Both

As business owners, we typically prefer not to think about what would happen if we suddenly lost all of our company’s data and crucial information through a breach or accident. With client trust on the line and possible lack of compliance with regulation, there’s major potential for disaster. Ignoring this is a blind spot that puts our business, and our customers in jeopardy. While IT support can help, we still have to be mindful of planning ahead. 

If you’ve been through a personal data loss with your own computer or phone, then you know there are often ways to restore information, but that still takes time and effort. And the “disaster recovery process” only goes smoothly if you’ve completed backups.

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Topics: Security, IT, Managed IT Services, Cybersecurity

Strategic IT Planning for 2020

2020 is quickly approaching and it’s already time to start strategically planning to hit next year’s IT goals. Our rule of advice is that your team should sit down and map out your technical environment for the next 18 to 24 months, and set a 3-year budget that goes hand in hand with your strategic planning. You won’t know what you’ll need to spend until you do your homework, so here’s what matters when it comes to building a successful IT plan for 2020.

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Topics: Security, IT, Managed IT Services, Cybersecurity

The Ins And Outs Of An MSA

Change is hard.

Ask any business owner and they’ll tell you that the slightest change can cause ripple effects throughout an organization if not properly administered. Changing the way you manage and maintain your IT is no different, which is why it’s important to understand the details of your new relationship with a managed service provider.

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Topics: Outsourced IT, IT, Five Nines, Managed IT Services