IT Asset Management: What It Is & Why It’s Important

It’s likely your company depends on several pieces of technology to consistently deliver a seamless product or service to your customers. When you consider that, protecting your technology assets and the IT environment that supports them for day-to-day business is a crucial aspect of your overall business strategy. 

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

Tools To Get The Most Out Of Office 365

Cloud services have modernized the way company's work and allow for collaboration in any place, with any device. At Five Nines, we’re big fans of Office 365 applications, but there are so many features of the platform, that it can get confusing to understand which ones you should use, and how they integrate. Let’s break down some of our favorite applications and how you could leverage to improve your workplace communication and collaboration.

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

How To Prepare Your Team For A Cyber Attack: KnowBe4

As we close out the end of the year and look ahead, it’s important to keep cybersecurity top of mind in 2020. As a business, taking the time to educate your team about cybersecurity can help create a security-conscious company culture, where people are not only aware of the risks, but they’re also able to spot them before they unknowingly create a costly mistake for the company.

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

You Can’t Depend on Anti-Virus To Stay Secure. Here’s Why

As technology continues to change, the number of ways your company can be targeted in a malware attack grows. At Five Nines, we put a major emphasis on educating our clients about what potential attacks could do to their operational systems, while also preparing their network to fight these attacks and keep systems secure as the designated IT services provider. While we do install anti-virus software for our clients, it’s only one tool in our belt, given that additional layers of security are needed now that hackers are more sophisticated. Before we get into why you can’t solely depend on anti-virus to stay secure, let’s define terms that are crucial to understand when we’re talking about anti-virus software and security. 

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Topics: Security, IT, Managed IT Services, Cybersecurity, anti-virus

Cyber-Insurance:How It Can Save You Long-Term

It's likely you have insurance plans for all of the unforeseen circumstances in life: apartment fires, cell phone accidents and even getting sick. You may think of these plans as no-brainers, but have you considered whether you need the same insurance for your cybersecurity? 

According to a recent study completed by IBM in 2019, it’s estimated a data breach on average can cost a business roughly 3.9 million dollars. That number is still hard to pinpoint, given that many major companies may not report breaches due to PR concerns. Costs may vary for every business, but cyber-related security breaches are affecting organizations all over the world, large and small. 

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Topics: Security, IT, Managed IT Services, Cybersecurity

The Difference Between Backups and Disaster Recovery — And How To Plan For Both

As business owners, we typically prefer not to think about what would happen if we suddenly lost all of our company’s data and crucial information through a breach or accident. With client trust on the line and possible lack of compliance with regulation, there’s major potential for disaster. Ignoring this is a blind spot that puts our business, and our customers in jeopardy. While IT support can help, we still have to be mindful of planning ahead. 

If you’ve been through a personal data loss with your own computer or phone, then you know there are often ways to restore information, but that still takes time and effort. And the “disaster recovery process” only goes smoothly if you’ve completed backups.

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Topics: Security, IT, Managed IT Services, Cybersecurity

Strategic IT Planning for 2020

2020 is quickly approaching and it’s already time to start strategically planning to hit next year’s IT goals. Our rule of advice is that your team should sit down and map out your technical environment for the next 18 to 24 months, and set a 3-year budget that goes hand in hand with your strategic planning. You won’t know what you’ll need to spend until you do your homework, so here’s what matters when it comes to building a successful IT plan for 2020.

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Topics: Security, IT, Managed IT Services, Cybersecurity

The Ins And Outs Of An MSA

Change is hard.

Ask any business owner and they’ll tell you that the slightest change can cause ripple effects throughout an organization if not properly administered. Changing the way you manage and maintain your IT is no different, which is why it’s important to understand the details of your new relationship with a managed service provider.

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Topics: Outsourced IT, IT, Five Nines, Managed IT Services

It's Officially 2019: Set Your IT Goals

2019 is the year to make your technology a business asset if it isn't already. Sometimes, that can be easier said than done. Just like you set your new year's resolutions, however, you can set your IT goals now to implement throughout the year.

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Topics: IT, Equipment, Strategic Planning, 2019

How To Sell Managed IT Services To Your Decision Makers

  

A Guide to Help Small-to-Medium-Sized Businesses Start The Conversation About Their IT Needs

We understand - having the responsibility for the management of your business technology is a large task. You are likely interested in this blog because you have been tasked with streamlining the technology that runs your business, or you have been struggling with troubleshooting your business technology on a consistent basis. 

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Topics: Outsourced IT, IT, Five Nines, Business Continuity