Cyber-Insurance:How It Can Save You Long-Term

It's likely you have insurance plans for all of the unforeseen circumstances in life: apartment fires, cell phone accidents and even getting sick. You may think of these plans as no-brainers, but have you considered whether you need the same insurance for your cybersecurity? 

According to a recent study completed by IBM in 2019, it’s estimated a data breach on average can cost a business roughly 3.9 million dollars. That number is still hard to pinpoint, given that many major companies may not report breaches due to PR concerns. Costs may vary for every business, but cyber-related security breaches are affecting organizations all over the world, large and small. 

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Topics: Security, IT, Managed IT Services, Cybersecurity

The Difference Between Backups and Disaster Recovery — And How To Plan For Both

As business owners, we typically prefer not to think about what would happen if we suddenly lost all of our company’s data and crucial information through a breach or accident. With client trust on the line and possible lack of compliance with regulation, there’s major potential for disaster. Ignoring this is a blind spot that puts our business, and our customers in jeopardy. While IT support can help, we still have to be mindful of planning ahead. 

If you’ve been through a personal data loss with your own computer or phone, then you know there are often ways to restore information, but that still takes time and effort. And the “disaster recovery process” only goes smoothly if you’ve completed backups.

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Topics: Security, IT, Managed IT Services, Cybersecurity

Strategic IT Planning for 2020

2020 is quickly approaching and it’s already time to start strategically planning to hit next year’s IT goals. Our rule of advice is that your team should sit down and map out your technical environment for the next 18 to 24 months, and set a 3-year budget that goes hand in hand with your strategic planning. You won’t know what you’ll need to spend until you do your homework, so here’s what matters when it comes to building a successful IT plan for 2020.

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Topics: Security, IT, Managed IT Services, Cybersecurity

The Ins And Outs Of An MSA

Change is hard.

Ask any business owner and they’ll tell you that the slightest change can cause ripple effects throughout an organization if not properly administered. Changing the way you manage and maintain your IT is no different, which is why it’s important to understand the details of your new relationship with a managed service provider.

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Topics: Outsourced IT, IT, Five Nines, Managed IT Services

It's Officially 2019: Set Your IT Goals

2019 is the year to make your technology a business asset if it isn't already. Sometimes, that can be easier said than done. Just like you set your new year's resolutions, however, you can set your IT goals now to implement throughout the year.

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Topics: IT, Equipment, Strategic Planning, 2019

How To Sell Managed IT Services To Your Decision Makers

  

A Guide to Help Small-to-Medium-Sized Businesses Start The Conversation About Their IT Needs

We understand - having the responsibility for the management of your business technology is a large task. You are likely interested in this blog because you have been tasked with streamlining the technology that runs your business, or you have been struggling with troubleshooting your business technology on a consistent basis. 

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Topics: Outsourced IT, IT, Five Nines, Business Continuity

How To Effectively Report A Tech Issue

When reporting a tech issue, the better the communication, the more effective the problem-solving. We want to provide you with what IT professionals look for when addressing a new request so that you can effectively report your future technology issues or questions.

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Topics: IT, Tech Solutions, Managed IT Services, Webinars, Customer Service

The IT Software Life Cycle: 3 Things To Know

Your organization's users interact with different IT software platforms every single day, so it's important to ensure they are not playing a role in a potential security breach without even realizing it. If software end of life schedules aren't prioritized, these breaches could happen, which is why IT software life cycles must be top of mind to increase overall up-time and eliminate any possibility of a breach.

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Topics: End of Life, IT, Tech Solutions, Cybersecurity, IT Software

What It Looks Like When IT Becomes An Asset

Building an efficient IT team can make the difference between your workplace technology becoming an asset or a liability. In this webinar, we will discuss how to make your IT an asset by going over how to utilize the right tools, processes, and people to keep your technology running smoothly. 

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Topics: IT, Business Continuity, Webinars

7 Questions To Ask When Auditing Your IT Department

Business growth does not happen overnight, nor does it happen without addressing what is working well and what isn't working well within an organization. The same goes for the technology that drives your business. The reality is, your technology should consistently give your organization opportunities to be more efficient and successful. In order to improve how your technology operates within your business, you must conduct an audit to ensure your documentation, processes, and overall technical strategy is aligned with your current business needs.

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Topics: Outsourced IT, IT, Managed IT Services, Business Continuity