Strategic IT Planning for 2020

2020 is quickly approaching and it’s already time to start strategically planning to hit next year’s IT goals. Our rule of advice is that your team should sit down and map out your technical environment for the next 18 to 24 months, and set a 3-year budget that goes hand in hand with your strategic planning. You won’t know what you’ll need to spend until you do your homework, so here’s what matters when it comes to building a successful IT plan for 2020.

Read More

Topics: Security, IT, Managed IT Services, Cybersecurity

Secure your data with these password tips

In 2018, billions of people were affected by data breaches and cyberattacks and not only did people lose money, but they also lost their security. We hear about these cyberattacks every day and it's easy to think, "Why should I protect myself if the stats are against me?"

Or are we against the stats?  52% of us use the same passwords for different online services. This means that half of us have decided we're happy to risk our financial security and personal identity, and that can be a costly mistake. It turns out, one of the easiest ways you can protect yourself from becoming just another statistic: use a password manager. At Five Nines, when a company comes to us for managed IT solutions, we consider how they can tighten up their data security. Let's talk about ways you can quickly improve your cyber-security habits so you avoid the risk and become less of a predictable target. 

Read More

Topics: Security, Cybersecurity, password, passwords

What is the future of SaaS?

It’s all too easy to forget how integral and pervasive software-as-a-service (SaaS) has become to modern business operations, given the efficiencies and flexibility benefits it provides users.

But like any sector, SaaS is constantly evolving as it incorporates new technologies and adapts to market forces. Some have even questioned if the entire SaaS concept is under threat as software becomes easier for businesses to build and run themselves.

Before we look at the current state of play, and whether SaaS really is ripe for disruption, let’s recap how SaaS operates, and what it looks like in its current form.

Read More

Topics: Saas

Five Nines Ranked Among Worlds most elite


Five Nines Ranked Among World’s Most Elite 501

Managed Service Providers

12th Annual MSP 501 Identifies Top Forward-Thinking Global MSPs & Leading Trends in Managed Services

June 20, 2019: Five Nines has been named as one of the world’s premier managed service providers on the prestigious 12th-annual Channel Futures MSP 501 rankings.

Every year, MSPs worldwide complete an extensive survey and application to report their product offerings, growth rates, annual total and recurring revenues, pricing structures, revenue mix and more. MSPs were ranked according to a unique methodology that weights revenue figures according to how well the applicant's business strategy anticipates trends in the fast-evolving channel ecosystem.

Read More

Topics: Five Nines

Ensuring HIPAA Compliance With A Risk Analysis

While you hear about the occasional breach of Protected Health Information (PHI) from large organizations, smaller medical offices often believe they are safe from a breach due to their size. When it comes to cybercrime, that is no longer the case. In fact, over three million patient records were compromised in 2017 across the medical industry, and small practices were breached, hacked, and ransomed just like the larger healthcare organizations. 

Read More

Topics: Security, Healthcare, HIPAA, Compliance

The Ins And Outs Of An MSA

Change is hard.

Ask any business owner and they’ll tell you that the slightest change can cause ripple effects throughout an organization if not properly administered. Changing the way you manage and maintain your IT is no different, which is why it’s important to understand the details of your new relationship with a managed service provider.

Read More

Topics: Outsourced IT, IT, Five Nines, Managed IT Services

Why Businesses Need Multi-Factor Authentication

Typing in a simple username and password is no longer enough to protect your data in the business technology world, which is why multi-factor authentication is such an important security measure. The cybercrime industry is after our most vulnerable information, and businesses are now forced to fight back with stronger cybersecurity practices.

Read More

Topics: Security, Cybersecurity, Multi-Factor Authentication

Navigating An IT Provider Change With Your Staff


As a leader in your company, you’ve done the research and know that moving toward a managed IT services provider is what is best for the success of your business. The concern? Change is hard. Really hard sometimes. You have the advantage of seeing all the numbers and all the ways that this move makes sense. How do you explain that vision to your team, however, and make the transition as smooth and positive as possible without interrupting “business as usual”? We all know the struggles that come with change management.

Read More

Topics: Culture, Managed IT Services, Collaboration, IT Provider Change

How Secure Is Your Manufacturing Operation?

After the public and finance sectors, the manufacturing industry is the third most targeted by cyber-attacks, as the threat from malicious hackers, cybercriminals and corporate espionage escalate.

Read More

Improving Business Collaboration with Your Technology

When it comes to working with your team, collaborating with another company, or simply working on a project from multiple locations, everyone wants to network and feel connected through their technology. Digital connectedness not only drives productivity, but communication and collaboration in the workplace as well. Gone are the times when technology was used as a tool for efficiency only, your business technology is now a means of driving impactful opportunities.

Read More

Topics: Customer Service, Working Remotely, Productivity, Collaboration