The Ins And Outs Of An MSA

Change is hard.

Ask any business owner and they’ll tell you that the slightest change can cause ripple effects throughout an organization if not properly administered. Changing the way you manage and maintain your IT is no different, which is why it’s important to understand the details of your new relationship with a managed service provider.

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Topics: Outsourced IT, IT, Five Nines, Managed IT Services

Unplug Over The Holidays: Leave "IT" To A Managed Services Provider

There are only a few times throughout the year when it is encouraged to unplug from work. Where you should spend time with family, eat too much food, and unplug from your phone and email. I think you know where we are going with this… it's almost officially the holiday season.

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Topics: Outsourced IT, Managed IT Services, Business Continuity, Strategic Planning

How To Sell Managed IT Services To Your Decision Makers

  

A Guide to Help Small-to-Medium-Sized Businesses Start The Conversation About Their IT Needs

We understand - having the responsibility for the management of your business technology is a large task. You are likely interested in this blog because you have been tasked with streamlining the technology that runs your business, or you have been struggling with troubleshooting your business technology on a consistent basis. 

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Topics: Outsourced IT, IT, Five Nines, Business Continuity

Don't Be The Next Big Catch: Register For Your .Bank Domain

 

.BANK is not just another way to change up your domain name, it's a proactive and protective measure put in place to give you peace of mind that your customers are protected. Phishing in the financial industry is all too common, as it is the #1 cyberattack and starting point of most breaches. This reason alone is why .BANK domains are so important to implement.

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Topics: Security, Outsourced IT, Phishing, Cybersecurity, Financial

The Many Hats Of Your Internal IT Employee

 

Have you ever heard anyone go up to an IT engineer and say "Hey, just checking in to let you know that everything is running smoothly!"? Probably not. In the IT industry, there are always tech problems that need to be fixed, and once one problem is fixed there is always another.

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Topics: Outsourced IT, Managed IT Services, Business Continuity, Customer Service

3 Signs It's Time Your Company Gets An IT Assessment

 

An IT environment without a clear direction can easily get lost in the constant twists and turns of tech traffic that is constantly evolving and adapting. When it comes to business technology, feeling lost and behind can quickly turn into a loss of productivity, something many businesses can't afford to lose. Avoid getting lost on the tech map and be sure to watch for the warning signs that will tell you when it's time your organization gets an IT assessment.

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Topics: Outsourced IT, Tech Solutions, Managed IT Services, Business Continuity, Customer Service

7 Questions To Ask When Auditing Your IT Department

Business growth does not happen overnight, nor does it happen without addressing what is working well and what isn't working well within an organization. The same goes for the technology that drives your business. The reality is, your technology should consistently give your organization opportunities to be more efficient and successful. In order to improve how your technology operates within your business, you must conduct an audit to ensure your documentation, processes, and overall technical strategy is aligned with your current business needs.

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Topics: Outsourced IT, IT, Managed IT Services, Business Continuity

Case Study: Supporting A Rural Nebraska Hospital

Five Nines is partnered with a 22-bed critical access hospital in rural Nebraska that supports up to 125 employees working between a hospital, clinic, and remote clinic. The entire business is operated on computers, and the organization relies on these computers to provide high-quality patient care. 

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Topics: Outsourced IT, Managed IT Services, Healthcare, Case Studies

Five Nines Named One of 2018 Tech Elite Solution Providers by CRN

The entire Five Nines team is excited to announce Five Nines’ consecutive placement on CRN’s 2018 Tech Elite 250 list. This annual list honors elite North American IT organizations who have distinguished themselves in the technology industry by obtaining high-levels of technical certifications scaled to their company size. Five Nines is honored to be recognized as an IT solution provider with deep technical expertise that acquires a high number of certifications.

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Topics: Outsourced IT, Five Nines, Managed IT Services

Be Prepared To Fight Cybercrime With User Training

In the tech industry today, even the most reliable tools can be used against you. Five Nines has recently discovered phishing attempts that are in the form of an Office 365 verification email. Wouldn’t you be enticed to click on the links in this email?

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Topics: Outsourced IT, Managed IT Services, Phishing, Threat Landscape, Cybersecurity