An IT environment without a clear direction can easily get lost in the constant twists and turns of tech traffic that is constantly evolving and adapting. When it comes to business technology, feeling lost and behind can quickly turn into a loss of productivity, something many businesses can't afford to lose. Avoid getting lost on the tech map and be sure to watch for the warning signs that will tell you when it's time your organization gets an IT assessment.
Here's what to look for:
LACK OF EFFICIENCY
Does it sometimes feel as though your IT issues are running your business more than anything else? When IT issues run your business, you may notice that your processes begin to lack, leading to inefficiencies when trying to complete a task or a project. Often, these inefficiencies derive from your organization's IT structure not being well rounded enough to efficiently support all of the technical aspects needed to run a business. Not only does this impact efficiency, but security as well. If you are having any rising doubt about your organization's IT security, it might be time to take a deeper look at it. According to Cybint Solutions, 43% of cyber-attacks target small businesses first.
Technology efficiency can be achieved if it is conducted the right way. Make sure your IT efficiency is up to par with the speed of your organization.
BUDGETING PROBLEMS
Are your payments constantly going over the projected IT budget for the quarter, or even the year? Not sure when to invest in what types of technology to continue to progress your IT infrastructure? As unforeseen IT issues arise, money is spent in areas that weren't previously budgeted for. A lot of times, these issues come about because of a lack of preparation and resources. When organizations have to spend extra money to solve tech issues, other IT questions, updates, and unfinished projects get put on the back burner because there is no room in the remaining IT budget to fix, update, or replace them.
IT budgeting should only be one piece of your technical wheel, and it shouldn't be something that holds your organization back from improving an IT infrastructure. According to Customer Think, 59% of businesses end up hiring a managed IT services organization because it's a cost cutting tool. If you feel as though you don't know where a majority of your IT budget is going, it may be time to consider assessing your IT environment.
UNANSWERED QUESTIONS
Can you think of a time where a technical support question simply went unanswered? If you and your team must resort to simply "dealing" with a tech problem because you've found that requesting support is too frustrating, the level of your IT support may need to be reevaluated. Your IT infrastructure must have the ability to operate the technology needed to power your organization. There should be enough knowledge and resources available dedicated to providing staff support, consistently analyzing the success of the environment, and implementing IT projects when necessary. The value of your IT shouldn't be a question.
Don't get lost in the twists and turns of the ever-changing tech world. Become a presence on the tech map, and make sure your technology supports your organization in the most efficient way possible.
